Instant live chat
Chat opens inside the app, no separate form is needed, so questions can be sent in 3 steps
Dhaka users get quick answers in live chat; hbaje Contact, hbaje Help, and hbaje Login—if you have trouble, start from here
Download hbaje APK Get the app
Live chat is the fastest way in hbaje Support; open the app and start chat from the Help Center, and you usually start talking with an agent within 2 minutes, and even during Dhaka's busy times the line doesn't get long
Many people first chat about hbaje Login problems, device updates, or account verification; you can also learn about help related to bKash, Nagad, or Rocket, especially at night when setup is easier
Chat opens inside the app, no separate form is needed, so questions can be sent in 3 steps
In common questions, the first answer comes within about 2 minutes; for complex topics, it may take up to 10 minutes
Chat works well on low-RAM phones; some Android users need to grant APK permission once
Email is good for sending documents, screenshots, or long questions; within office hours you generally get a quick reply
Get email addressTelegram is useful for small updates, notices, and quick follow-ups; phone notifications also come right away
Open TelegramThese four questions are most asked by Dhaka and Chittagong users; if the issue is explained on a small screen, the answer comes even faster
| Channel | Available times |
|---|---|
| Live chat | Daily 08:00-23:00 |
| From 09:00 to 22:00 | |
| Telegram | Daily 10:00-22:00 |
For quick resolution, choose live chat; if you leave a message outside hours, you will get a reply in the next shift
Open hbaje Support directly, then send your question; to get hbaje Contact, hbaje Help, and hbaje App together, the download button below is enough
Download hbaje App